Delivery & Shipping
Information about sending your orders
Shipping Zones
Le Baume Matifiant ships its products to metropolitan France, Corsica and certain European countries, depending on the options available at the time of payment.
Preparation Times
Orders are prepared and shipped within 24 to 48 working hours (excluding weekends and public holidays).
Delivery Methods
- Colissimo: delivery without signature.
Estimated Delivery Times
- 🇫🇷 Metropolitan France: 2 to 4 working days
- 🇧🇪 Belgium: 2 to 8 working days
Delivery Costs
Delivery costs are calculated automatically when ordering, according to weight and destination.
Order Tracking
A confirmation email is sent to you as soon as your package is shipped.
You can track your package using the tracking number provided.
Unclaimed package or incorrect address
In case of package return due to incorrect address or non-collection within the specified timeframe, re-shipping costs will be at the customer's expense.
Damaged package
If you receive a damaged package, contact us within 48 hours with a photo at the following address: contact@lebaumematifiant.fr .