Delivery & Shipping

Information about sending your orders

Shipping Zones

Le Baume Matifiant ships its products to metropolitan France, Corsica and certain European countries, depending on the options available at the time of payment.

Preparation Times

Orders are prepared and shipped within 24 to 48 working hours (excluding weekends and public holidays).

Delivery Methods

  • Colissimo: delivery without signature.

Estimated Delivery Times

  • 🇫🇷 Metropolitan France: 2 to 4 working days
  • 🇧🇪 Belgium: 2 to 8 working days

Delivery Costs

Delivery costs are calculated automatically when ordering, according to weight and destination.

Order Tracking

A confirmation email is sent to you as soon as your package is shipped.
You can track your package using the tracking number provided.

Unclaimed package or incorrect address

In case of package return due to incorrect address or non-collection within the specified timeframe, re-shipping costs will be at the customer's expense.

Damaged package

If you receive a damaged package, contact us within 48 hours with a photo at the following address: contact@lebaumematifiant.fr .